Policies and Terms

JASPak Solar Generator Policies And Terms

Doing business the right way is our policy!  You can rest assured that your JASPak Solar Generator has been built with quality, craftsmanship and pride and has met our strict guidelines for operation and appearance.  We stand behind everything we build and the details are below:

Privacy:

At no time, is ANY of your information EVER shared, sold or communicated with ANYONE outside of the JASPak Solar Generator company.  We use your information for purposes of order communications, order fulfillment and delivery.  THAT’S IT!  We have no interest in keeping any information that is not needed for warranty purposes and we have no business selling information on ANYONE at ANYTIME!  Additionally, we use the services of a third-party merchant service broker so JASPak Solar Generators NEVER has to have or hold credit card information at any time.

If you have any questions about our privacy policy, please do not hesitate to conatct us directly – info@jaspak.com

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Warranty:

As of September 1, 2012, JASPak Portable Power Solutions warrants the JASPak Solar Generator to be free of defects in material and workmanship for 1 year from the date of purchase. This does not apply to conditions resulting from misuse, negligence, accident, improper installation or alteration.

Warranty is VOID on any JASPak Solar Generator that has been modified in any way other than the original equipment design.  We reserve the right to make the determination if the JASPak Solar Generator has been subject to abuse, improper installation or alteration. If warranty is rejected due to one or more of the reasons stated previously, customer must pay shipping to have part returned to them.

We reserve the right to repair/replace parts as we see fit. We do not cover return shipping costs. At no time will a refund be given on a warranty. If parts are not available, a replacement part will be given at the time one becomes available. The entire JASPak Solar Generator MUST be returned, before a warranty will be given. Only the original purchaser of the part is eligible for the warranty and customers must provide proof of purchase within 1 year for warranty to be honored. Our liability at no time shall exceed the amount of the original sale. THERE ARE NO EXCEPTIONS TO THIS POLICY.

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Order Cancellations:

JASPak Solar Generators offer a 24 hour cancellation policy for all orders.  Once an order is placed, you will have up to 24 hours to cancel the order for a refund of the purchase price minus a $125 order processing fee which we incur for processing the order.  This $125 fee is non-refundable and JASPak has no control of this fee.  Orders cancelled after 24 hours of order placement fall under our returns policy.

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Returns:

JASPak Solar Generators carry a 30 day return policy.  If, for any reason, you decide to return your JASPak Solar Generator, you must contact us and request an RMA for the return within 30 days of reciept.  Upon assignment of an RMA number, the customer will be reposnsible for all costs associated for the return.  There is a 15% restocking/reconditioning fee for ALL returns.  All returns must be in 100% perfect operating and resaleable condition and in the original packaging with all documentation.  If there are any repairs, functional or cosmetic, that must be made to put the JASPak Solar Generator back into original, saleable condition, the associated costs will be deducted from the refund amount after the 15% restocking/reconditioning fee.

Refunds for returns are for product cost and associated taxes only minus the 15% restocking/reconditioning fee.  There are NO REFUNDS for shipping costs.  THERE ARE NO EXCEPTIONS TO THIS POLICY.

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Shipping:

Shipping for the JASPak Solar Generator is done via freight as the weight and size limitations for package companies is exceeded.  As your order ships, the freight carrier will be in contact with to schedule delivery. Freight delivery charges are for delivery to your local terminal and customer can pick up at the dock. There is an additional charge posed by freight companies for residential/liftgate service beyond the terminal. This service can be ordered at an additional cost.

Once the shipment has been handed to the freight carrier, you will be notified via email with any available tracking and delivery information we may have.

Shipping time varies from time of order, but we generally have your unit out within 2 weeks/14 days.

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Terms And Conditions Agreement:

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

 

This website (the “website”) is administered by JASPak, LLC (“JASPak,” “we,” “us,” or “our”) for the exclusive use of visitors to the website who are residents of the United States over the age of 18 and who can form legally binding agreements (“you” or “your”).  The website is not intended for use by children under the age of 18, and children under the age of 18 should not use the website. JASPak will comply with the Children’s Online Privacy Protection Act (“COPPA”) and will not knowingly collect information from children under the age of 18. If you have children under the age of 18, you should not allow those children to use the website.  If you are not among the foregoing intended users, do not use this website.

 

General Provisions

JASPak controls and operates this website from its headquarters in Cherokee County, Georgia, United States of America, and makes no representation that the material on the website is appropriate or available for use in other locations. If you use this website from other locations, you do so at your own risk and are responsible for compliance with applicable local laws, keeping in mind that access to our Content may not be legal by certain persons or in certain countries. If any portion of these terms and conditions is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law to the greatest extent possible and the remainder of the provisions shall remain in full force and effect. Any cause of action you may have with respect to this website must be commenced within one year after the claim or cause of action arises or such claim or cause of action is barred. These terms will be governed by and construed in accordance with the laws of the State of Georgia, United States of America, without regard to its conflicts of law provisions. Any legal action or proceeding relating to your access to, or use of, this website or our content will be instituted in a state or federal court in or serving Cherokee County, Georgia, and you hereby agree to submit to the personal jurisdiction of such courts.  You may not use or export or re-export the materials at this site or any copy or adaptation, or any JASPak product, in violation of any applicable laws or regulations including without limitation U.S. export laws and regulations.  These terms of use constitute the entire agreement between you and JASPak relating to use of the website or the purchase by you of any JASPak product, superseding any prior verbal or written statement between you and us with respect to the subject matter of these terms of use. Section headings in these terms of use are for convenience only and have no legal or contractual effect.  JASPak reserves the right to modify these terms at any time. The terms and conditions are binding upon you, therefore, you should review them often. Terms listed in this document may be superseded by specific terms elsewhere on the site. 

 

Errors on this Website

JASPak is not responsible for errors of any kind on the website. Errors may include incorrect product and service descriptions, incorrect information regarding the availability of specific products, typographical errors and obsolete information, with the result that product and service descriptions, information regarding product availability, pricing information and the descriptions of promotional offers or other data may not be complete, current or accurate.  JASPak may update or change information and correct any errors, inaccuracies, or other material at any time.  Products and services described on the website are available only while supplies last, and JASPak reserves the right to discontinue the offering or sale of any product or service at any time, without notice.

 

Links To Other Web Sites

Links to third-party sites not maintained by JASPak are provided solely as a convenience to our customers and visitors. If you use these links, you will leave this Site.  JASPak has not reviewed all of these third party sites, does not control them, and is not responsible for any third-party sites or their content.  JASPak does not endorse or make any representations about third-party sites, or any information, products, services, or materials on third-party sites.  If you choose to access any third-party sites linked to this website, you do so entirely at your own risk. You agree that JASPak will not be liable for any loss or damages you or any third party may suffer in connection with third party pages or sites. We encourage you to read the privacy statements of all such sites, as their policies may be materially different from our Privacy Policy.

 

Privacy Policy:

JASPak recognizes that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy.  The purpose of this privacy policy is to inform you regarding what kinds of information we may collect. We actively analyze our policies and procedures on a regular basis, and as such, we may update our privacy policy from time to time. This privacy policy covers how JASPak treats personally identifiable information that JASPak collects when you are placing orders for services, products and other merchandise provided by JASPak.  We may use your personal information to send you product information that you have requested, product update and safety information, and other occasional information that we believe may be of use to you.  We will forward personally identifiable information about you to other companies or people ONLY 1) when we have your explicit consent to share the information; 2) when we need to share the information to provide the product or service you have requested (for example, without limitation, to shipping companies); and 3) when we need to send the information to companies who may work on behalf of us to provide a product or service to you.

 

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize the login status or returning visitors or to enable the use of online shopping carts and ecommerce functions. Cookies are generally considered “non-invasive” and do not harm or damage a computer. We do not make use of cookies for the purpose of collecting or storing information beyond the identity and login status of visitors to our site.  You can clear cookies from your computer at any time.

 

Opting-out

If at any time after providing us with personally identifiable information, you desire to stop receiving information from us, you can simply reply to any message from JASPak with a request to have your personal information deleted from our records.  Upon receiving your request, we will remove all of your personal information from our records and stop providing information and updates.

 

Disclaimer

Your use of this website is at your own choice and risk. JASPak does not warrant or represent that our Content is accurate, error-free, truthful, or reliable or that your use of such material will not infringe rights of third parties. By clicking “I ACCEPT” you agree to relieve JASPak and any of its clients, partners, or affiliates of any liability or harm to you or by you that may be caused by your use of this website.  JASPak does not warrant that the functional aspects of the website will be error free or that this website or the server that makes it available are free of viruses or other harmful components. JASPak reserves the right to correct any errors on this website, including pricing errors (in which case you will be given the option to cancel your order).

 

Warranties and Warnings

EXCEPT AS EXPRESSLY STATED IN THIS SECTION, WE DO NOT MAKE ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED, CONCERNING THE SUBJECT MATTER OF THIS AGREEMENT.  OUR PRODUCTS ARE INTENDED AS A CONVENIENCE TO YOU DURING POWER INTERRUPTIONS.  YOU AGREE THAT POWER INTERRUPTIONS ARE INHERENTLY DANGEROUS AND THAT SUCH DANGER IS NOT THE FAULT OF JASPAK.  YOU AGREE TO READ ALL MANUALS AND INSTRUCTIONS THAT COME WITH YOUR PRODUCT AND TO USE THE PRODUCT ONLY IN CONFORMANCE WITH SUCH INSTRUCTIONS.  YOU AGREE TO MONITOR YOUR JASPAK PRODUCT CLOSELY AT ALL TIMES WHILE IT IS IN USE AND IMMEDIATELY TO DISCONTINUE ITS USE IF IT STOPS WORKING, MALFUNCTIONS OR OVERHEATS.  YOU UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR INJURY OR DAMAGE TO PERSONS OR PROPERTY, INCLUDING DEATH, CAUSED AS A DIRECT OR INDIRECT RESULT OF LOSS OF POWER, ELECTRIC SHOCK, ELECTRICAL FIRE, INABILITY TO OPERATE LIFESAVING MEDICAL OR OTHER DEVICES, LOSS OF MEDICINES OR SUPPLIES REQUIRING REFRIGERATION, OR ANY OTHER DIRECT OR INDIRECT CONSEQUENCES OF POWER LOSS OR THE USE OF A JASPAK PRODUCT.  OUR PRODUCTS GENERATE AND STORE ELECTRICITY AND ARE THEREFORE POTENTIALLY HAZARDOUS.  BY USING THIS WEBSITE AND PURCHASING A JASPAK PRODUCT, YOU AGREE THAT YOU UNDERSTAND AND HAVE CAREFULLY CONSIDERED ALL RISKS, INCLUDING THE RISK THAT A JASPAK PRODUCT MAY FAIL WHEN USED, OR MAY CAUSE DAMAGE TO APPLIANCES OR EQUIPMENT TO WHICH IT IS CONNECTED, OR MAY OVERHEAT AND COMBUST.  YOU AGREE NOT TO HOLD JASPAK, ITS MEMBERS, MANAGERS, EMPLOYEES AND AGENTS, RESPONSIBLE FOR, AND TO INDEMNIFY DEFEND AND HOLD HARMLESS THE SAME, FROM AND AGAINST ANY AND ALL DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES, OR ANY THIRD-PARTY CLAIMS, RISKS, INJURIES, LOSSES OR CAUSES OF ACTION OF ANY SORT, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND INCLUDING, WITHOUT LIMITATION, LEGAL AND ACCOUNTING FEES, RELATED IN ANY WAY TO THE USE OF THIS WEBSITE OR YOUR JASPAK PRODUCT.  WE WILL PROVIDE PROMPT NOTICE TO YOU OF ANY THIRD-PARTY CLAIM, SUIT, OR PROCEEDING AND SHALL ASSIST YOU, AT YOUR EXPENSE, IN DEFENDING ANY SUCH CLAIM, SUIT OR PROCEEDING.  Please note that some jurisdictions may not allow the exclusion or limitation of liability for consequential or incidental damages. As a result, some of the above exclusions may not apply to you.

 

Replacement Policy

Subject to the foregoing disclaimers, JASPak warrants that JASPak products shall be materially free of defect with respect to the materials used and the manufacture of the products. We will repair or replace any JASPak product free of charge to the original user where defects in the material and/or workmanship are evident at the time of delivery and reported to us within 24 hours after delivery signature is obtained.  A Return Authorization Number must be obtained from us prior to returning any product or any component part for repair or replacement. Free repair or replacement of products does not include repair of damage incurred in shipping the products.  If shipping damage is evident, the customer should contact the shipper immediately.

 

Survivability and Waiver:

Intheeventanyprovisionof these terms and conditionsisheldtobeunenforceable,theremainingprovisionswillremaininfullforceandeffect,andtheunenforceableprovisionswillbeconstruedinaccordancewithapplicablelawasnearlyaspossibletoreflecttheoriginalintentionoftheparties.Thewaiverofany breachordefaultof these terms and conditionswillnotconstituteawaiverofanysubsequentbreachordefault,andwillnotacttoamendornegatetherightsofthewaivingparty. Youmaynotassignordelegate yourobligationsunder these terms and conditions,eitherinwholeorinpart,withoutthepriorwrittenconsentof JASPak,andsuchconsentmaybeunreasonablywithheld.

 

Termination:

You agree that we may terminate your use of this website if it believes that you have violated or acted inconsistently with the letter or spirit of these terms and conditions, violated our rights or those of any third party, or for any reason with or without notice to you. You agree that we may modify or discontinue this website, with or without notice to you. You agree that we will not be liable to you or any third party as a result of such modification or discontinuation.  Your obligations under these terms and conditions will survive the termination of this agreement or of our agreement with you for any reason.

 

Trademarks:

The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on this website are registered and unregistered trademarks of JASPak and others. Nothing contained on this website should be construed as granting, by implication, estoppels or otherwise, any license or right to use any Trademark displayed on this website without the written permission from us or such third party as may own the Trademarks displayed on this website. Your misuse of the Trademarks displayed on this website, or any other Content on this website, except as provided herein, is strictly prohibited.

 

Copyright

All Content included on this website, such as text, graphics, logos, button icons, images, audio clips, and software is the property of JASPak or its Content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this website is the exclusive property of JASPak and protected by U.S. and international copyright laws. All software used on this website is the property of JASPak or its software suppliers and protected by U.S. and international copyright laws. The reproduction, modification, distribution, transmission, republication, display, or performance of the content on this website is strictly prohibited.